1. Introduction
VectaStack, Inc. (“VectaStack”, “we”, “us”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect information when you visit our website, use our products, or engage our services.
2. Information we collect
We collect information in the following categories:
- Account information: name, email, company, and role provided when contacting us or registering for a product.
- Usage data: pages viewed, features used, session length, and diagnostic events.
- Device data: browser, operating system, IP address, and approximate location.
- Cookies: small files used to remember preferences and measure performance.
3. How we use information
We use information to operate, secure, and improve our services, including to:
- Provide, maintain, and enhance our products and platform.
- Respond to inquiries and deliver support.
- Detect, investigate, and prevent abuse, fraud, or security incidents.
- Communicate updates, including product changes and legal notices.
5. Security
We employ industry-standard administrative, technical, and physical safeguards — including encryption in transit and at rest, least-privilege access controls, and continuous monitoring. No system is perfectly secure, but we work continuously to protect our customers.
6. Data retention
We retain personal information only as long as necessary for the purposes described in this policy, or as required to comply with legal obligations, resolve disputes, and enforce agreements.
7. Your rights
Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal information, or object to certain processing. Contact us to exercise these rights.
8. International transfers
We may process and store information in countries other than your own. When we transfer data internationally, we use appropriate safeguards consistent with applicable law.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated by updating the “Last updated” date above and, where appropriate, through additional notice.
10. Contact us
For any privacy-related questions, contact privacy@vectastack.com.